Who is responsible
iFortune Global Limited (愛福運環球有限公司), incorporated in Hong Kong SAR, China, is responsible for the iFortune brand website. Questions about this notice may be sent to hello@ifortune.shop.
Privacy Policy
This notice explains how iFortune Global Limited (愛福運環球有限公司) handles personal information when you use ifortune.shop or contact iFortune.
Information we receive
- Information you choose to include in an email, such as your name, email address, order reference and enquiry details.
- Limited technical information processed by our hosting and security infrastructure when a page is requested, such as an IP address, browser or device information, request time and requested page.
- Information handled on the separate online store is governed by the privacy information shown on that store.
How we use information
- To respond to customer-care and general enquiries.
- To investigate product, delivery, return or website issues.
- To operate, secure and maintain the website and keep appropriate business records.
- To meet legal obligations and protect lawful rights where necessary.
Sharing and international processing
Information may be processed by service providers that support email, hosting, security and the online store. We limit sharing to what is reasonably needed for the relevant service, legal requirement or protection of lawful rights. Service providers may process information in locations outside your own jurisdiction.
Retention and your choices
We keep personal information only for as long as reasonably needed for the enquiry, business records, security and legal obligations. You may ask about access, correction or deletion by emailing us. Some records may need to be retained where required by law or for legitimate record-keeping and dispute purposes.
Children
The corporate website is not designed to collect personal information directly from children. A parent or guardian should contact us where an enquiry concerns a child. Little Home Play is a separate experience and should be reviewed under the information shown on that service.
Contact
Email hello@ifortune.shop. Please do not send payment-card details, passwords or identity documents by ordinary email.